Privacy Policy

§1 Collection, use and storage of personal data

If you use Whitevine's online offer, Whitevine collects various data from you, in some cases also so-called personal data. This is information relating to an identified or identifiable natural person (hereinafter referred to as "data subject").

1. Visiting the Whitevine websites in general

When visiting the Whitevine websites, you transmit data to our web server via your Internet browser (for technical reasons). The following data is recorded during a running connection for communication between your Internet browser and our web server:

  • Date and time of the request
  • Name of the requested file
  • Page from which the file was requested
  • Access status (file transferred, file not found, etc.)
  • Web browser and operating system used
  • Complete IP address of the requesting computer
  • Transferred data volume

For reasons of technical security, in particular to prevent attempts to attack our web server, these data are temporarily stored by us. It is not possible for us to draw conclusions about individual persons on the basis of this data.

Legal basis of the storage is § 15 TMG (German Telemedia Act) and Article 6 lit. f) GDPR.

Further personal information is only collected if it is freely given, for example as part of an inquiry or registration. Depending on the area concerned, Whitevine uses the personal data you provide to answer your enquiries, to process your order and for the purpose of technical administration of the websites. In detail, the use in the respective areas follows as follows:

2. Contact forms

If you contact Whitevine via a contact form on the Whitevine website, the data you provide will be stored so that your message can be forwarded to the correct contact person. This is done in accordance with Article 6 lit b) GDPR for processing your request. Your data provided via a contact form will not be used for any other purposes, especially not for advertising. After answering your inquiry we will delete your inquiry and the related personal data.

3. Market research (e.g. Register&Win)

Within the statutory framework Whitevine uses your data for market research purposes and if you have expressly given your consent by ticking the checkbox next to the following text:

"I am interested in further surveys via phone or e-mail in the context of Whitevine’s market research!"

As part of "Register&Win" or other market research activities, Whitevine stores your salutation, your name, your address, your e-mail address, your telephone number, the area to which you assign yourself (private or commercial) and - if you have filled in these fields or ticked the box - your year of birth as well as the part number, the product name, the date of purchase of your Whitevine product and that you are interested in further market research surveys. Whitevine will only use your data for market research in accordance with Article 6 lit a) GDPR if you have given your consent by ticking the appropriate box. Otherwise, your data will be used exclusively for your information in the event of a win pursuant to Article 6 lit b) GDPR.

4. Applications at Whitevine

To process your application the personal date you have provided will be used and processed according to Article 6 lit b) GDPR and § 26 BDSG.

The application process at Whitevine is supported by interpool Personal GmbH, Berliner Allee 24, 13088 Berlin which will also get access to your personal data.

§ 2 Transfer and deletion of personal data

1. Visiting the Whitevine websites

The data stored when merely visiting the Whitevine websites (§ 1) will not be passed on to third parties.

2. Contact form

Only if your inquiry or comment is made to another company of the Whitevine-group other than the company whose contact form you have used, your message and the associated data will be transmitted to the correct contact person within the correct company. The data you have entered in a Whitevine online contact form will not be passed on to other third parties unless you are specifically notified of this.

3. Transmission to authorities and other public bodies

Your data will only be passed on to third parties outside the Whitevine-group, if the responsible public authority or state institution orders its disclosure in individual cases, then Whitevine is obliged to do so.

4. Market research

All data collected on the Whitevine websites for the purpose of market research will be used exclusively for Whitevine internal purposes and will not be passed on to third parties. They are deleted when their knowledge is no longer necessary for the market research.

5. Competitions

The data collected within the scope of a competition on the Whitevine websites will be completely and immediately deleted after the end of the campaign and also not passed on to third parties.

§ 3 Security note

1. General technical and organizational measures:

Whitevine has taken a variety of security measures to adequately protect personal information.

All data stored at Whitevine is protected by physical and technical measures as well as procedural measures that restrict access to the information to specially authorized persons in accordance with this data protection declaration.

The Whitevine websites are located behind a software firewall to prevent access from other networks connected to the Internet. In addition, only employees who need the information to perform a specific task will have access to personal information. These employees are trained in security and privacy practices and will keep your information confidential.

2. Secure data transmission

The transmission of your personal data within the framework of an order process in the online shop is encrypted using the industry standard Secure Socket Layer ("SSL") technology (SSL encryption version 3).

§ 4 Your rights

1. Information

You have the right to be informed at any time about the data stored concerning your person, its origin and recipient as well as the purpose of data processing. Please contact the Whitevine data protection officer.

2. Right to Object (market research)

You can object to the future processing of the data concerning you in accordance with Art. 21 GDPR at any time. The objection may be made in particular against processing for direct marketing purposes. Please send a short e-mail to service@snowbirdinternational.com.au (no reason required).

3. Withdrawal of consent (e.g. newsletter dispatch)

You can withdraw your consent to the use of your personal data by Whitevine, for example for sending you the Whitevine newsletter, at any time. If you wish to withdraw your consent to receive the newsletter, please click on the link "Unsubscribe newsletter" in one of the received newsletter e-mails at the very bottom. In all other cases, please contact the data protection officer of Alfred Whitevine Vertriebs GmbH.

4. Your other rights

You have the right to rectify or erase or to restrict the processing of your personal data, a right to object to future processing and a right to data transferability.

Without prejudice to any other administrative or judicial remedy, you have the right lodge a complaint to a supervisory authority, in particular in the Member State where you are staying, working or the place of suspected infringement, if you consider that the processing of personal data concerning you is contrary to data protection rules.